Boysville has earned a reputation as a leader in the development of effective and innovative programming for the treatment of children and families. This is due to Boysville's ongoing commitment to quality improvement as conducted by the staff of the Program Evaluation Department and as evidenced by Boysville's sponsorship of The Boysville Center for Policy and Practice Development .
Program Evaluation Department
| Holy Cross Children's Services Program Evaluation Department exists to promote the development and operation of effective, efficient, relevant and responsive programs to clients at the individual, family, and community intervention levels. |
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Program evaluation functions include:
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1. Needs Identification
- Initiated internally and by sources external to Holy Cross Children's Services
- New populations
- Current populations with new needs
- Gaps in service delivery systems
- Includes youth, family, and community
2. Program Specification, Evaluation Design
- Target population
- Youth, family, and system conditions that led to service
- Program activities promised
- Expected youth and family gains
- Key evaluation questions, information needs
- Data collection tools and processes
- Reporting formats and schedules
3. Administration of Client Information Systems
- Client tracking
- Data collection and verification
- Reporting
- Integration with other central services
4. Quality Improvement Activities
- Compare actual population served to targeted
- Compare services provided to program model
- Quality Improvement review processes
- Program review processes
5. Outcome Evaluation Activities & Special Studies
- Compare youth and family gains with standards
- Study connections among population, service activities, and outcomes
- Agency-based research to improve practice
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